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The Pennsylvania State Real
Estate Commission adopted this version of the Consumer Notice at its meeting on
October 27, 1999. Because the regulatory review process is not complete, this
version of the notice may be subject to further revision in the near future.
Effective November 25, 1999, all licensees must utilize this Consumer Notice as
required by Act 112.
CONSUMER NOTICE
THIS IS NOT A CONTRACT
Pennsylvania Law requires real estate brokers and salespersons (licensees) to
advise consumers of the business relationships permitted by the Real Estate
Licensing and Registration Act. This notice must be provided to the consumer
at the first contact where a substantive discussion about real estate occurs.
Before you disclose any information to a licensee, be advised that unless you
select an agency relationship by signing a written agreement providing for such
a relationship, the licensee is NOT REPRESENTING YOU. A business relationship of
any kind will NOT be presumed but must be established between the consumer and
the licensee.
Any licensee who provides you with real estate services owes you the following
duties:
- Exercise reasonable professional skill and care which meets the practice
standards required by the Act.
- Deal honestly and in good faith.
- Present, in a timely manner, all offers, counter offers, notices, and
communications to and from the parties in writing. The duty to present
written offers and counter offers may be waived if the waiver is in writing.
- Comply with Real Estate Seller Disclosure Act.
- Account for escrow and deposit funds.
- Disclose all conflicts of interest in a timely manner.
- Provide assistance with document preparation and advise the consumer
regarding compliance with laws pertaining to real estate transactions.
- Advise the consumer to seek expert advice on matters about the transaction
that are beyond the licensee's expertise.
- Keep the consumer informed about the transaction and the tasks to be
completed.
- Disclose financial interest in service, such as financial, title transfer
and preparation services, insurance, construction, repair or inspection, at
the time service is recommended or the first time the licensee learns that
the service will be used.
A licensee may have the following business relationships with the consumer:
Seller Agency:
Seller agency is a relationship where the licensee, upon entering into a
written agreement, works only for a seller/landlord. Seller's agents owe the
additional duties of:
- Loyalty to the seller/landlord by acting in the seller's/landlord's
best interest.
- Confidentiality, except that a licensee has a duty to reveal known
material defects about the property.
- Making a continuous and good faith effort to find a buyer for the
property, except while the property is subject to an existing agreement.
- Disclosure to other parties in the transaction that the licensee has been
engaged as a seller's agent.
A seller's agent may compensate other brokers as subagents if the
seller/landlord agrees in writing. Subagents have the same duties and
obligations as the seller's agent. Seller's agents may also compensate buyer's
agents and transaction licensees who do not have the same duties and
obligations as seller's agents.
If you enter into a written agreement, the licensees in the real estate
company owe you the additional duties identified above under seller agency.
The exception is designated agency. See the designated agency section in this
notice for more information.
Buyer Agency:
Buyer agency is a relationship where the licensee, upon entering into a
written agreement, works only for the buyer/tenant. Buyer's agents owe the
additional duties of:
- Loyalty to the buyer/tenant by acting in the buyer's/tenant's best
interest.
- Confidentiality, except that a licensee is required to disclose
know material defects about the property.
- Making a continuous and good faith effort to find a property for
the buyer/tenant, except while the buyer/tenant is subject to an existing
contract.
- Disclosure to other parties in the transaction that the licensee has been
engaged as a buyer's agent.
A buyer's agent may be paid fees, which may include a percentage of the
purchase price, and, even if paid by the seller/landlord, will represent the
interests of the buyer/tenant.
If you enter into a written agreement, the licensees in the real estate
company owe you the additional duties identified above under buyer agency. The
exception is designated agency. See the designated agency section in this
notice for more information.
Dual Agency:
Dual agency is a relationship where the licensee acts as the agent for both
the seller/landlord and the buyer/tenant in the same transaction with the
written consent of all parties. Dual agents owe the additional duties of:
- Taking no action that is adverse or detrimental to either party's
interest in the transaction.
- Making a continuous and good faith effort to find a buyer for the
property and a property for the buyer, unless either are subject to an
existing contract.
- Confidentiality, except that a licensee is required to disclose
known material defects about the property.
Designated Agency:
In designated agency, the employing broker may, with your consent, designate
one or more licensees from the real estate company to represent you. Other
licensees in the company may represent another party and shall not be provided
with any confidential information. The designated
agent's) shall have the
duties as listed above under seller agency and buyer agency.
In designated agency, the employing broker will be a dual agent and have the
additional duties of:
Taking reasonable care to protect any confidential information disclosed
to the licensee.
Taking responsibility to direct and supervise the business activities of
the licensees who represent the seller and buyer while taking no action that
is adverse or detrimental to either party's interest in the transaction.
The designation may take place at the time that the parties enter into a
written agreement, but may occur at a later time. Regardless of when the
designation takes place, the employing broker is responsible for ensuring that
confidential information is not disclosed.
Transaction Licensee:
A transaction licensee is a broker or salesperson who provides communication
or document preparation services or performs other acts for which a license is
required WITHOUT being the agent or advocate for either the
seller/landlord or the buyer/tenant. Upon signing a written agreement or
disclosure statement, a transaction licensee has the additional duty of
limited confidentiality in that the following information may not be
disclosed:
- The seller/landlord will accept a price less than the asking/list price.
- The buyer/tenant will pay a price greater than the price submitted in a
written offer.
- The seller/landlord or buyer/tenant will agree to financing terms other
than those offered.
Other information deemed confidential by the consumer shall not be provided to
the transaction licensee.
OTHER INFORMATION ABOUT REAL ESTATE TRANSACTIONS
The following are negotiable and shall be addressed in an agreement/disclosure
statements with the licensee:
- The duration of the employment, listing agreement or contract.
- The fees or commissions.
- The scope of the activities or practices.
- The broker's cooperation with other brokers, including the sharing of
fees.
A sales agreement must contain the zoning classification of a property except
when in cases where the property is zoned solely or primarily to permit single
family dwellings.
A Real Estate Recovery Fund exist to reimburse any person who has obtained a
final civil judgment against a Pennsylvania real estate licensee owing to
fraud, misrepresentation, or deceit in a real estate transaction and who has
been unable to collect the judgment after exhausting all legal and equitable
remedies. For complete details about the Fund, call (717) 783-3658.
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